The future of enterprise software looks vastly different than it does today. How can today's technologists create tomorrow's enterprise software? Digital disruption presents opportunities and threats, encouraging businesses to use enterprise software to innovate and push boundaries. The future of enterprise software will have systems that are perfectly composed and personalized for the user-similar to the customized shopping experience on Amazon. Post-digital transformation, users should have the same perfectly adaptable experiences in the office as they do with consumer applications.
AI can help create personalized experiences in enterprise software, rapidly transforming data into insights that feed process automation and innovation experiences. This can only happen if organizations have a plan in place to successfully drive AI implementations. A recent IDC report found that about two-thirds of companies have adopted AI technologies, but only a quarter of those enterprises have a strategy in place to reach that goal.
Intelligent technologies like AI and machine learning are key to a successful digital transformation, as digital businesses need data to create a more personalized user experience in enterprise software. These technologies will change how technologists deliver systems and enhance corporate innovation-eventually making an AI-powered Enterprise 2.0 a reality.
Andy Mutz, Global Head of Technology and Data Architecture, SAP